Accessibility

Accessibility statement for Surrey Pensions Employer

This accessibility statement applies to employers.surreypensionfund.org.uk.

This website is run by Surrey County Council. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level "AA" of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.

How accessible is this website?

We are currently reviewing the site and will publish further issues as identified.

We will continue to work to ensure that all of our website functions work well when used with access devices such as screen readers, braille readers, smart phones and other devices. View the list of supported Internet browsers.

Reporting accessibility problems with this website

Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there are many companies and people that maintain pages on the website, so there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please contact Web and Digital Services.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Below is a status list of all non accessible documents:

  • All Surrey Pension Fund policies will be made accessible by the end of 2024.
  • All Surrey Pension Fund annual reports from 2022/2023 edition are accessible.
  • An Excel spreadsheet which is completed by employers who do not use i-Connect to supply end of year data. This document will remain until all employers are able to submit returns via i-Connect.
  • There are third party provided PDFs that are either essential to provide the service or Surrey Pension Fund are legally obliged to provide to their members. These are out of our control to make accessible, however we will continue to work with the document owners to encourage future documents meet accessibility regulations.

Colour contrast

Some text has insufficient colour contrast. This fails WCAG 2.1 AA success criterion 1.4.3 Contrast (Minimum).

Visible label and accessible name do not match

Relating to the Cookie banner. This fails WCAG 2.5.3. This will be corrected by the end of 2024.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

The accessibility regulations also do not require us to fix PDFs or other documents provided by third-parties that we have no control over.

Maps are excluded from the accessibility regulations as long as any essential navigational information they provide is available.

How we tested this website

We tested this website using the automated SiteImprove Accessibility Checker.

What we're doing to improve accessibility

We are continuing to review how we develop the site, to make sure that any new functionality is accessible.

This statement was prepared on 2 September 2021. It was last updated on 22 April 2024.