Change of payroll provider
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Change of payroll provider
A top priority when changing your payroll provider is to inform Surrey Pension Team. If we are not informed of the transfer of provider in good time, it can cause unnecessary duplication.
If you are considering changing your provider, please make sure that your new payroll provider is familiar with the LGPS as the information that we require can be complicated.
Please inform the Surrey Pension Team in advance of the transfer date, by emailing pensions.technical@surreycc.gov.uk
The responsibility for providing the member and financial information remains with the employer not with the payroll provider, so you must ensure your provider submits accurate information on time.
New payroll provider actions
Where you are awarded a payroll contract and start to provide payroll services to an employer who is already participating in the LGPS with Surrey Pension Fund, you need to inform Surrey Pension Team of the employees who are transferring to your payroll system, including their old and new payroll reference.
The forms that you need to submit as part of your responsibilities are provided in the Form and Guides section of this website.
Please remember to provide your contact details, using the Contact Details Confirmation form as soon as possible.
Previous payroll provider actions
Where you cease to provide payroll services to an employer or school who participates in the LGPS with Surrey Pension Fund, you need to inform Surrey Pension Team of the employees who are transferring from your payroll system.
You are also required to submit year end data for the period from 1 April to the date of transfer.
By providing this information, you will ensure that member records are not created in duplicate or terminated in error.