Contact us
Contents
Contact form
Other ways to get in touch
You can also contact the Customer Relationship Team by phone or email:
By phone: 0300 200 1031 (Monday to Friday, 9am to 4pm)
By email: crtpensions@surreycc.gov.uk
We can also receive visitors at our Dakota office at 11 De Havilland Drive, Weybridge, KT13 0YP.
To make sure a suitable member of staff is available to discuss your query, please contact us in advance to make an appointment.
'My Pension' member self service
The Customer Relationship Team has a dedicated telephone line for members experiencing difficulties with the 'My Pension' Member Self Service.
By phone: 0300 200 1034 (Monday to Friday. 9am to 4pm)
Where to send information
All correspondence and administration forms which include personal data must be sent securely.
E-mail completed forms to Surrey Pension Team securely using the 'Egress' secure email system to:
- pensions.technical@surreycc.gov.uk - for Datafiles
- lgps.forms@surreycc.gov.uk - for form LG29, LG4 and any other correspondence, such as ill health certificates.