Information

Contents

• Contact form
• Other contact methods
• 'My Pension' member self service
• Where to send information

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Contact form

Other ways to get in touch

You can also contact the Customer Relationship Team by phone or email:

By phone: 0300 200 1031 (Monday to Friday, 9am to 4pm)

By email: crtpensions@surreycc.gov.uk

We are able to receive visitors at our Dakota office by appointment only.

'My Pension' member self service

The Customer Relationship Team has a dedicated telephone line for members experiencing difficulties with the 'My Pension' Member Self Service.

By phone: 0300 200 1034 (Monday to Friday. 9am to 4pm)

Where to send information

All correspondence and administration forms which include personal data must be sent securely.

E-mail completed forms to Surrey Pension Team securely using the 'Egress' secure email system to:

• pensions.technical@surreycc.gov.uk - for Datafiles
• lgps.forms@surreycc.gov.uk – for form LG29, LG4 and any other correspondence, for example, ill Health Certificates.